Terms of Service

Last updated: November 2026. A legal review of these terms is recommended.

1. Who we are

PetBook (the app and petbook.life) is provided by ALTYPIST DOO Beograd, Milutina Milankovića 7 DJ, 11070 Belgrade, Republic of Serbia (“we”). Contact: hello@petbook.life.

2. The service

PetBook is a private journal for a family: your pets, their vaccinations, treatments, medications, vet visits, daily care entries, expenses and reminders, shared only with the people you invite. You need an account. You are responsible for the content you add and for whom you invite. You must be at least 16 years old (or the age of digital consent in your country).

3. Free plan and Premium

The free plan is free forever. PetBook Premium is an optional paid subscription that unlocks additional features for every member of one PetBook family: More than one pet (1 on the free plan); Photos of vet documents, test results and symptoms; Medical records for several relatives and sitters (1 on the free plan). Prices: €4.99 per month or €39.99 per year, including VAT where applicable; local prices in the App Store or Google Play may differ.

• Renewal. Subscriptions renew automatically at the end of each period until cancelled. You can cancel at any time; Premium stays active until the end of the paid period.
• Where you buy. On petbook.life, payments are processed by Lemon Squeezy (Lemon Squeezy LLC), our reseller and merchant of record, under its own buyer terms. When purchases in the app become available, they are made through the App Store or Google Play under their terms; manage or cancel them in your store account settings.
• Gifts. A gift is one year of Premium for one family, paid once, activated with a code at petbook.life/gift. It does not renew. A gift code can be used once.
• After Premium ends. Nothing you saved is deleted: photos and documents remain visible. You can no longer add beyond the free limits.

4. Acceptable use

Do not use PetBook to store illegal content, to harass anyone, or to attempt to access other people’s data or bypass technical limits. We may suspend accounts that do.

5. Your content and data

Your content stays yours. You grant us only the rights needed to store it and show it to the members of your family. You can export your data and delete your account at any time. See the Privacy Policy.

6. Liability

PetBook is not a veterinary service and does not give veterinary advice. We are liable without limitation for intent, gross negligence and injury to life, body or health; otherwise only for breach of essential obligations and limited to foreseeable damage. Mandatory consumer rights remain unaffected.

7. Changes and law

We may update these terms; for paid subscriptions we will notify you of material changes in advance. Mandatory consumer protection rules of your country of residence apply. Refunds: see the Refund Policy.